Lottomart’s Licences and Regulation: The Full Picture

Our operator, Maple International Ventures Limited, holds active licences in two separate jurisdictions — the United Kingdom and Gibraltar — and has done so since 2017. For UK players specifically, our Gambling Commission of Great Britain account number is 51833, which you can verify directly on the Commission’s public register. If you have ever asked yourself “is Lottomart legit,” those two licence references are the most direct answer available.

Our UK Gambling Commission Authorisation

The Gambling Commission of Great Britain is one of the strictest regulators in the world, and the Lottomart licence held under that body covers all players in England, Wales, and Scotland. Our Lottomart UKGC licence number is 51833 — a single, unambiguous reference that places us squarely within the UK’s mandatory regulatory framework.

What does that framework require of us in practice? Quite a lot. The Gambling Commission mandates:

• Mandatory KYC checks — we must verify identity before processing any withdrawal, protecting both you and the integrity of the platform
• Segregated player funds — your money cannot be mixed with our operational accounts under any circumstances
• Mandatory responsible gambling tools — deposits limits, self-exclusion, and GAMSTOP registration are all compulsory for UKGC-licensed operators
• Clear complaints pathways — UK players retain the right to escalate unresolved disputes to an independent ADR body

The Lottomart Gambling Commission account number 51833 is the definitive proof that our platform operates under this framework. Confirming Lottomart legit status for UK players starts here — the register is public, the number is searchable, and the oversight is continuous.

Gibraltar Licences for International Players

For customers based outside Great Britain, we operate under the Gibraltar Gambling Commissioner, holding two separate international licences. The Lottomart Gibraltar Licence RGL numbers are RGL 109 and RGL 110, both issued by the Gibraltar Gambling Division.

Our company registration in Gibraltar is number 115236, with our registered address at Suite 23, Portland House, Gibraltar. The table below summarises our full regulatory footprint.

Both sets of licences impose obligations on us regarding fair conduct, payer protection, and audit requirements. The Gibraltar Gambling Commissioner also serves as an external ADR body for players outside Great Britain, meaning independent dispute resolution is available regardless of which jurisdiction you fall under.

Lottomart Player Funds Protection: How Your Money Is Held

Lottomart player funds protection operates at the medium protection level, as defined by UK Gambling Commission requirements. In practice, this means every pound you deposit is held in a dedicated client funds account that is fully segregated from our operating and corporate finances. Your balance cannot be used to pay our business expenses — full stop.

Understanding exactly what medium protection covers is worth a moment. You can review our full financial arrangements, including payout times and limits, to understand how withdrawals flow back to your original payment source under our closed-loop policy.

The segregation mechanism functions as follows: when you deposit, those funds move into a ring-fenced account that sits entirely separate from the operational balance we use to run the business. If you want to know “is Lottomart safe” from a pure financial standpoint, the answer lies in this structure — your balance is not at risk from our day-to-day commercial activity.

It is also worth noting that Lottomart legit fund handling extends to withdrawal verification. We require completed KYC checks before releasing any payout, which protects you against unauthorised access to your winnings, not just us against fraud.

Play Sense: Lottomart’s Responsible Gambling Framework

Genuine regulatory compliance means nothing without enforceable player protection tools. Our Play Sense initiative delivers a full suite of controls, all of which are mandatory under our UKGC licence. Lottomart Gamstop registration is fully active — we are integrated with the UK’s National Online Self Exclusion Scheme, meaning any player who self-excludes via GAMSTOP is blocked from accessing our platform automatically.

Beyond GAMSTOP, our Play Sense tools include the following:

• Deposit limits — set daily, weekly, or monthly gross deposit caps, calculated on UTC time; reductions apply immediately
• Net loss limits — we stop you from staking further once your net loss cap is reached within the defined period
• Reality checks — session duration reminders that you configure yourself, keeping you aware of time spent
• Time-outs — temporary account pauses available from 24 hours up to 30 days
• Self-exclusion — account exclusion periods ranging from 6 months up to 5 years

We enforce an 18+ only policy across all products. Age verification is mandatory at account level before any real-money activity is permitted. If you want to adjust any of these tools or understand how our promotions interact with responsible gambling requirements, you can read the full offer terms and conditions for clarity on eligibility and limits.

Complaints, ADR Rights, and How to Escalate

Every licensed operator must provide a clear path when something goes wrong, and ours is documented and regulated. Internal complaints submitted via email receive an acknowledgment within 24 hours, with a target resolution window of up to 8 weeks. If you feel the question “is Lottomart legit” has been tested by an unresolved dispute, you are not without options once that internal process concludes.

UK players have access to IBAS — the Independent Betting Adjudication Service — as a free, impartial ADR provider. IBAS decisions are binding on us within the scope of the scheme. For players outside Great Britain, the Gibraltar Gambling Commissioner acts as the competent ADR authority. Additionally, the European Commission’s ODR Platform is available as a further route.

Our complaints procedure is built into our Terms and Conditions v2.5, effective from 30th April 2026. If you need to initiate a complaint or want guidance on the escalation process, you can contact our support team via Live Chat, email, or the in-app support channel at any stage.

Is our UKGC licence number publicly verifiable?

Yes. Our Gambling Commission of Great Britain account number is 51833. You can search this reference directly on the Gambling Commission’s public online register, which lists our operator, Maple International Ventures Limited, along with the licence status and scope. No intermediary is needed to confirm this.

What games on our platform use certified RNG software?

Lottomart fair play RNG standards apply across our full casino library, which spans 4,000+ titles from studios including NetEnt, Pragmatic Play, Microgaming, Blueprint Gaming, Red Tiger, and Hacksaw Gaming. All game providers we work with hold their own certifications from accredited testing laboratories, and those certifications are conditions of our licensing agreements.

What happens to my funds if I stop playing for a long time?

Accounts with no deposit, withdrawal, bet, wager, or Diamond redemption for 12 consecutive months are classified as dormant. We notify you at least 30 days before dormancy status applies. Once dormant, a monthly inactivity fee of 2% of your cash balance or 1 GBP — whichever is greater — is applied until the balance reaches zero. Reactivating your account stops the fee immediately.